Technology Facilitator Meeting November 2014

Poll everywhere
Text 1245347 and your message to 37607 for questions

New Laptop carts

• Kevin will send an email with quantity
• About 1 laptop for every 4.5 kids
• So take your 6 and 7th graders and divide by 4.5
• Should arrive around Christmas break
• They used to have computrace on them
• It is about $60.00 per laptop for a 5 year license
• For the new laptops they are etching the WSFCS logo on the laptops
• They have recovered about 20 machines so far this year, but is it worth the $60.00 per machine?
• The x-131's that have already been purchased, will still have computrace on them 
• With the 11000 laptops, we got a deal and the carts were included

RUA: Responsible Use Agreement

• It's been a bit of a challenge
• Continue to work with your principal to get those back in
• They are not locking accounts from the district level (school level decision)
• Angie Wallace can send you more copies of the purple forms if needed
• There should be a check box in Power School for Data managers to mark if the form has been returned
• Sandy Holt--could the Picture opt out be included?
• They may need to communicate again with Theo Helm about Photo Opt out form
• Digital Safety Resources http://wsfcs.k12.nc.us/Page/82963

New Repair Process

• Starts December 1
• technicians will be coming out to the schools and you need to identify and area for the techs to work on computers that previously were sent in for repair
• For now, Put the location in the body of the School Dude ticket
• What about CTE?
• Gloria Padgett will do things the way they were done before 

School Dude Work order system:

• Are teachers not using it?  Some keeping spreadsheets?
• Emphasize with Principals the work order system
• Any time you can document your workload, then do it
• Suggestion to put in ABC (already been corrected) ticket to help document your workload
• Someone else suggested Tech Facilitator could put in a ticket at the end of the day with all those small miscellaneous items that don't warrant a written up ticket 
• Icon on the desktop for school dude?
• Erin Mulhern? to Kevin--Send Joan the information about Tech Facilitator having to go back in to school dude request and change the responsible party when they submit a ticket in their name 
• Bottom line is that the volume of workload needs to be documented (not put in spreadsheets for example)
• "Equipment request field" (no flexibility right now) but working with school dude and perhaps later 

Share point /Jonathan  Hoff

• NC secure browser:  https://center.ncsu.edu/nc/mod/page/view.php?id=515171

• It is not on the new image because the state can never decide on a version 
• Will need to be installed through AICP
• Next year testing on a secure browser will be a google chrome plug in
• We will go to chrome store (not google play) 
• Type in nctest
• You will need to be up to date on Chrome version
• John Hoff will be working on how we should be updating chrome
• You can go in as a regular user and download latest chrome for now

Chris's printer request for information

• How many people going to IP printing instead of Trac?
• Chris sent out a survey:  http://bit.ly/1zstgm9
• Need to be aware of some of the problems with IP printing
• IP printing can't track any documentation on printing if using IP address
• The reason for using the IP printing, is the old printer and the 64 bit machines
• A lot of the older printers don't have a 64 bit driver
• Most of them should have the right driver on them now
• In Utilities:  There is a "spooler fix" for teachers 
• Can't fix something they don't know about, so let them know if you are still having issues
• Be better to try the TRAC  printer Utility again 

They are still trying to find the best way to communicate (blog?)

Share point /Joan Proffitt

• Office 365 on the web
• Go to Sites
• Tech facilitator site (or search)
• Knowledge base library is being updated from the old KACE knowledge base and old tech facilitator handbook
• Click on the Knowledge Base number and there are attachments and some have videos

School Dude Tickets:

• Issue:  Tickets going back to you for more information "Waiting for more information)
• They are starting to use New message that will generate an email
• Chris has asked that the message center notes be added to journal notes
• If not been heard from within three days, then they might close the ticket  (you can open it back up if necessary)
• That's why they are asking department to use the message center and it generates an email
• Issue: At schools with multiple Tech Facilitators,  then one person to go through emails

Jim Mendoza:

• Browser Analogy--In cooking people use different pots for different items-- same with browser
• Chris is working on a matrix to determine which browser to use which applications
• Power Point from Jim on YouTube
• You tube quality 
• They are working to improve video quality playback
• Starting to publish playlists for tech facilitators
• Jim is now making high quality videos and Playlists 
• In YouTube:  If you see a little star, that's an indicator
• if no HD in red above then its not filmed in high definition
• School net assessments
• e-studios if the machines end in 5, 6, 7 then can be used as a scanner (copiers)
• Curriculum coordinators will be trained this month
• Students will login to Schoolnet
• Tech Facilitators will getting test coordinator access 

Office 365 One Drive:

• Will not be an H drive next year 
• They can map a drive like the H drive to one drive next year 
• Will only work in IE 9, 10, and 11 
• If you don't have one of those versions, then you might have to do copying from another machine 
• Should not be an issue for the x-131 teacher laptops
• Have to have hot fix patch installed from utilities 
• One note use and support is going to increase and best used with outlook version preferably office 2013 
• Never install Outlook 2013 "on top of" any other version of Office 
• A ton of new server equipment has been arriving--system center is coming with i
• Hopefully by January it will be automated process.

Heather Horton:

• MTAC and Digital Resources

Found in:

• Share point 
• presentations 
• instructional
  month

Then under Sites

• Administrative services (yellow) 
• technology services

https://wsfcsk12nc.sharepoint.com/sites/Technology/_layouts/15/start.aspx#/SitePages/DIGITAL%20RESOURCE%20APPROVAL%20REQUEST.aspx


Presentation:

https://wsfcsk12nc.sharepoint.com/sites/Technology/techfac/_layouts/15/WopiFrame.aspx?sourcedoc={D675CE93-A176-43DD-A5FB-9E155B532A3F}&file=TF%20Meeting%20-%20November%20%20(1).pptx&action=default

• Apps for IPADS have to be reviewed by MTAC committee 
• MTAC can approve some things without district approval 
• District approvals for software/apps will happen in January April, July and October 
• Exception for right now since this is a new process (she will work on some things in November) 
• Need to go through this process before PO money has been sent 
• Put it through if you know if even for next year. 
• Someone at school has to "own it" 
• If the software needs installed on all the laptops, has to be tested. 
• If more than $500 then definitely needs to go through this process 
• If students don't need anymore data than email, user name and pw, then it should be good to go. 
• If they have to test it they need the license information etc. 
• If data is needed, let central office generate the csv file 
• try and get vendors to help with the data 
• Has to be a contract in place with the company to not use the data (student) 

http://www.socrative.com/

• Tech Facilitators took quiz on guidelines for submitting items to software approval process and copyright 
• School wires site is a public site and posting stuff even things they purchased, does not make it okay in terms of copyright 
• No sports logos for example. 
• Teachers could also post things in edmodo since it is pw protected 
• Teachers could also search creative commons:  https://creativecommons.org/

plickers

• Free app, free website 
• can get the cards on amazon for $20 
• You could also can print on card stoc

BYOD:

bit.ly/wsfcsbyod

https://docs.google.com/a/surry.k12.nc.us/forms/d/19AL_BmxxE_MORdcCojCSVWEwYsYTrgQzxGSd-Mu0PxI/viewform

Tech facilitators discussed the pros and cons that they are seeing with BYOD in the schools right now.