Kevin Sherrill:
Ground
rules: limit talking during meeting at
tables
Introductions--all around
- May do an official tech facilitator webpage and picture next month
Email:
- Office 365 is hosted email, wave 15... latest update to 2013 platform
- Spell check went away with this webmail version (available in more advanced browsers)
- Browser
Issues:
- IE7 when you launch, will default to low vision version, more directory type view
- With IE 8 and 9, there is no spell check
- Newest images have IE 8 (for XP) and IE 9 for Windows 7
- Spell check feature is part of the newer browsers like IE 10, Chrome and Firefox
Options at this point:
1)
get
over it
2) Try using a different browser such as chrome and Firefox (some problems with running MS
product on a google platform)
3)
IE
10 can be installed (but not on windows XP machines)
- Kicking around the idea of using the Microsoft Outlook client version for front office staff
- Locally installed email client –set up is easy, and is auto discovery. Just next next, next to install
- Training issues with that? no more than the web app...?
- Kevin doesn’t see it as a big issue
- One issue is that it Only works in Office 2007 and Office 2010
- Spell Check is built right in
- They are testing it at central office, and may pick a couple of schools to test it in the next couple of weeks.
- Steven will test training modules for outlook
- Two login issue, sometimes can use just login name on second login
- Client version would not have to put in whole email twice
- Set home page to inbox? Might save the second login
Joan Proffitt:
- The document for email troubleshooting still has some value
- Teachers locked out can be the problem
- So check that first (In MMC)
- Email never tells them they are locked out
- Can wait 15 minutes and automatically resets
Justin Ritchey:
- Reason for two logins is because we are not hosting email on wsfcs servers anymore
- Teachers need to use email on their own machine (own login) sharing machines with one login will be problems for email
- Printing issues with webapp? They will look into
- Opening attachments is an issue too? will get back with us
- Issues with phone, see Christine Casstevens (issues with groups)
Kevin
- They have a contract on email and it is free
- PC life cycle refresh is in the plans (some of these issues are related to older computers and older browsers) —They have to –had conversations with Dr Emory
- Chrome/ Firefox may be the better option to use since it will let you create groups
- More information will be forthcoming as we hear more
Web Filter/Wireless networks:
- Two wireless networks: Public and Managed
- No MLC networks
- Public is only for "off domain devices"
- There is no value in connecting to it with network devices
- Off domain, would be anything other than windows 7 or windows xp, such as tablets, phones, etc.
- If you see the Yellow flag on wireless means there is no Internet access
- Front end of new web filter comes with a log in screen
- It provides filtering to your group (such as the teacher group or student group)
- If you change to local users can use guest with password wsfcs
- If you are getting on a network device, then the "agent" needs to be pushed out to that machine so it can be recognized as a known device
- IN AICP, you can manually install the agent on a machine--called Lightspeed user agent
- Teachers should bring their laptops in and login to get the updated agent
- Several things that were unblocked maybe blocked again, and you might have to put in KACE tickets to have them reviewed
- ISSUE --If AP's and Principals are connecting to the wireless on their mobile devices, they need to go to safari to authenticate each day before doing a walkthru
- They definitely will have to authenticate before they do their walks
Policy
on email on personal devices:
- Official policy is still not in place and a phone can be confiscated if there were to be a question raised and school email is on there
- Do not help people set up email on personal phones !
IPAD
purchasing process and the following mobile devices now on the official Price list
- Mini’s
- Galaxy tablets
- Nook e-reader will be on there (CDW is getting a contract with Barnes and Noble)
- Kindle is on there too
- All will connect to public only
- Purchasing process is on the technology pricelist
- They must ship to central office building—must be managed/deployed and set up with a subcontractor (air watch)
- Do not have a volume price plan with Apple yet
- App store will not work yet until they figure out the contract details
- There is a nice cart and cases for the ipads
- Recommends you buy the otterbox case
- Mclass app and dibels will not prompt for login, have to go to safari first to get the authorization prompt, otherwise they will not work
- Don’t send in ipads in for repair, have to go through the apple care claim
- Ipad mini’s have no cases with them
Carla Miller:
- Where is my laptop for new teachers?
- Numbers are from HR
- T400 models are The models we are getting
- See Carla after the meeting
- We are looking at ending the contract with Wake Forest?
- All part of that recycle/refresh discussion
- No funding source right now for additional classroom solution /science carts
Surplus/Carla
- Working but old equipment survey: http://wsfcs.k12.nc.us/techequip
- SN4, SN5 machines--They want to know if you have working ones and want to get rid
- Standard pickup in October: officially equipment that does not work
- What about old laptops, put it on the surplus list, anything lower than R40’s
Go to Webportal to access surplus spreadsheet
- Tech facilitators
- Info for tech facilitators
- Request for information
- Pick your school
- Open the file
- By next Friday, the spreadsheets should be available
- Drop down to check out the document to edit it
- For monitors, Carla does not need serial number
- Desktop / laptop needs serial numbers
- Save it and check in file
- Make sure you do check it back it
- Deadline is Sept 30th
- Person in your building should go with the recycle pickup person to the spot where equipment is stored
Carla on Printers:
- Had about 500 printers in stale state ove
- Now about 83 devices not reporting into strategic
- Could be IP address changed?
- Let Carla know if IP address changed (printer moved?)
- Carla needs to know if printers are moved
- Put in a ticket (she needs as much information as possible) needs to know printer name and IP address
- Threshold is 15% for ordering a new cartridge
ALS/ISS classrooms:
- Want to see more computers in those rooms
- Carla will do survey, and you will receive more
- They will also look at wiring in next couple of weeks
- They will make sure there are four in those rooms
Kevin--Please
discourage teachers from calling the help desk, contact Tech Facilitators first.
Joan Proffitt:
- Majority of calls has been email related
- KACE tickets need to be our main source of problem management
- Data Managers will be the first point of contact for Power School
- They can call their team leader and get people unlocked and reset, can also call help desk or put in a ticket
- Only assign to the service desk not to individuals
- Only people in school allowed to assign tickets is Data Manager, and Tech Facilitator
- 6 failed attempts on power school and the will be locked out
Monitoring
tickets that go into "limbo": Joan does not monitor (except
in the summer)
Chris Corbin:
Images
List:
- Image Document is on the Tech Facilitator WebPortal. Information for Technology Facilitators > Documents > Technical > Image Deployment https://webportal.wsfcs.k12.nc.us/sites/Techfaq/Information%20for%20Technology%20Facilitators/Documents/Technical/Image%20Deployment/WSFCS%20Workstation%20Image%20Information%20v2.7.pdf
- All lenovo desktops are now in M series
- X51 and X41 he will have images out on the server now
- Updated software
- IE 9 is the new image
- IE 8 is highest on windows XP
- Windows XP, office 2003
- Any windows 7 machines, have office 2010
- Light speed user agent is in images
- Malwarebytes?: needs updated...Chris will
X131 not being able to image question...?
- Check date and time in bios
- Password reset utility
- use .\wsadmin to login as wsadmin on windows 7 machines
Printing: 2
goal approach:
1)
get
a printer on a machine by any means necessary
2)
enable
TF’s to achieve this with a centralized action
a)
TRAC/WoMac
(centralized)
b)
Manual
IP based install
Chris will send the IP based directions or put on
webportal (Here are Downs directions for adding an IP printer )
First thing that has to happen: TRAC
- TRAC: its under utilities
- Type in school number to filter for your school
- Assign printer:
- Printer assigned does not mean it shows up
Type out : for example:
- Keep a spreadsheet with names of printers
- All you have done is add them
- Now, the workstation client has to run
- Runs during login script
- If user is already logged in
- Go to:
- Start
- All program
- Utilities
- Connection refresh
Or...
- Start run
- Womac /ip (that’s a space after womac)
- Womac /? (to see the list)
- If slow loading the printer, it’s probably downloading the drivers for that printer
- TRAC installing does not have to have the computer be turned on to add the printers
- Can use this to map drives (for example the Y drive) Chris will get a sheet for that
- They still have to be in the group to get access to Y drive
- They will start deploying the client on Monday
Issues with Print servers
- Eprint01 and 02 and others (five of them) serving all the printers in the district (~500)
- Some print servers were messing up because of this.
- They have decided to put printer services back to the local school servers
- Imaging also has to stay at the local schools
- Therefore, at this point have to replace the school servers since imaging and now printing has to stay on the local level
- Some shuffling around will happen too (since not enough money to replace all servers)
- "System Center" Could let you image multiple machines at a time (coming)
Needs
yearbook and staff yearbook rosters, CSV file with student number
To
give them more space
- Default level of space is 50MB, new teachers get only 50 to begin with and have to MANUALLY change it to 300 MB quota
Steven Anderson
- Why teachers are not in power school yet?--10 day head count is more important
- We mark present not absent
- Unless you have period attendance...those teachers are
- Sept 10th, teachers will get access
- Principals and data managers will receive teacher passwords on Friday
Taking
attendance
- Watch how to take attendance video
- Grade book guru was trained --they are the only people who can help
- Power
teacher help:
- Main things is getting UID to them
- Don't right it down (violation of AUP)
- Need to memorize
- Can go to WSFCS.k12.nc.us/UID (need to be on school computer to retrieve)
- Teachers should go to user options
- There is a different URL for teacher and admins
- Takeattendance cheat sheet is on teacher help:
- Term weights for courses previously were setup by district--Teacher has to setup
- NC teacher effectiveness tool
- Ticket may have to put in if certain links not working.
- Schoolnet deciding whether or not to join, 4 $ per student
- Looking for volunteers to participate.
- Have to decide by March whether or not to invest
- There will be No district wide training
- Focus on a small group of teachers to test it
- There are school net how to videos people can search
- Refer then to power source if people ask
- It's available but not supporting it
- New teachers need to activate accounts to get courses
- See if they can login, do password recovery.
- Check distant learning tab to see if they have courses assigns
- PRT and assistants do not have courses only teachers with gradebooks
MLC
and BYOD sessions this summer
- Working through policy decisions
- How to disseminate to parents ?
Doreen Anderson
- Intel teach: http://www.intel.com/content/www/us/en/education/teach-elements-collaboration-in-the-digital-classroom-video.html
- Sept 23 - nov 15
- Blog post coming out on Monday
- Limited to 15 people
- Will have access to intel tools
- Teachers would get 3.0 CEU's
- May offer another again if lots of interest
Melissa and net trekker
- Can access through learning Village
- Parents can get there too
- Info will be available: WSFCS/Melissa
Net
trekker for parents communication tool kit
- Each school has a generic user name and password
- Only for middle and elementary schools
- Also on her page a list of user names and pw
- Will post on edmodo
blog will be coming out: http://wsfcsintouch.blogspot.com/
Evan Herreid
- Media caste: server is offline for repairs possibly back by next week
School wires:
- Teachers hired after August 15 put under CPI
- And process is slow to get them updated on
- Some faculty And staff
- If someone is under the viewer tab then everyone else is blocked out
- Groups; you can add and delete for pages you are wanting limited access
- Evan will create a screen cast
Screencastomatic
is what Evan uses:
- Do not delete sections
- Marketing and communications handles problems with directory lists
Learn 360
- Old teachers can still log in as they have
- Full email address
- Pw ws...
- Students
- WSFCS and school id
- pw: ws...
- After 10 days new teacher will be added
- Kacearticle 65 about how to create a learn 360 account
Spanish
translations articles data team working on those for k12 progress reports
Displaying
iPad devices on tv?
Harder
to do: adapter on price list?
Apple
TV ? A solution
Ticket
for repair of flat screens
